“I and my mum and my friends wanted to write you a little note to say a great big thank you of your help caring for Jane Jordan. I don’t know what we would have done if I hadn’t got hold of you that Saturday morning. You came so quickly and treated Janey with the respect and dignity she deserved. We as a family will be forever grateful for your kindness, expertise and practical help you gave Jane. She and my other sister Maureen were the nicest and most thoughtful of people who deserved better. I hope you know you are an asset to the nursing professions and will be forever in our hearts.”