Shipston Home Nursing is delighted with results of a recent inspection by the Care Quality Commission (CQC). The charity is rated as ‘good’ overall and received ‘good’ ratings in the ‘Safe, Effective, Caring, Responsive and Well Led’ categories.
The Care Quality Commission (CQC) is the independent regulator of all health and social care services in England. Its role is to ensure that care services in England provide people with safe, effective and high-quality care. The organisation approves and registers care providers, monitors, inspects and rate services. It also protects people using the services of registered providers and publishes views on major quality issues in health and social care.
The report summary states: “Shipston Home Nursing provides hospice care for patients in their own homes throughout the last days of their lives. We rated the service as good because staff used safe working practices and followed risk assessments when providing care and support for people. Staff were competent in their roles. They were caring, supportive and planned and delivered care according to individual patient needs. They worked in close collaboration with other healthcare providers to ensure people received the right care at the right time.” The report emphasises throughout the “compassionate, kind, and caring staff” and that patient feedback was consistently excellent. It also praised the integrity, skills and abilities of those leading the service and the teamwork between nurses and other healthcare professionals.
Andrew Revell, Executive Director at Shipston Home Nursing, said: “This was our first CQC inspection since we became a Charitable Incorporated Organisation in July 2017 and we are thrilled with the rating. A ‘good’ rating is great news and we will be striving for ‘outstanding’ in all areas for our next inspection.
“Our focus is on ensuring our patients receive high quality, end of life care in the comfort of their own home and we’re very pleased that the CQC report recognises the passion and dedication of the team here. I am incredibly proud of them and would like to thank each member of staff for helping us achieve such a positive CQC rating.”